Meet the Team
Park City’s leader in community association management since 1984
CEO & OWNER
Following graduation from Brigham Young University, Troy began his career in 1986 with Pepsico, working with the Frito-Lay Division. During his 11-year tenure, Troy worked in Sales and Marketing for the Salty Snack giant in five different areas of the country, including Director of Sales and Marketing for the Midwest Area from 1993-1996. Troy continued to work in the Consumer-Packaged Goods arena over the next six years, and settled with his family in Park City, Utah in 2000.
Leaving the Corporate World in 2002, Troy began as an Agent with Farmers Insurance Group, and has built an Agency from scratch. Troy and his insurance team operate their Agency from the same building as PMA, and provide a unique service to HOA’s, with insurance expertise to Associations and individual owners, and assisting with HOA Insurance requirements and laws specific to Utah. By offering unique services and insurance policies to businesses, Associations, families, and individuals throughout Utah, Troy has consistently been recognized for and awarded Top 10 performance among Utah Agencies.
In 2014, Troy and his wife purchased PMA from the original owners, and have assembled an exceptional team at PMA, enabling the expansion of services offered, as well as the growth of additional Associations and clients to PMA’s portfolio.
Troy has many hobbies, geared to the great outdoor offerings of Park City. Troy is an avid mountain biker, skier, hiker, and enjoys world travel. Troy and his wife are the parents of four grown sons, and a young daughter whom they adopted in 2014.
Eric began at PMA in 2011 as Field Supervisor. Prior to that, he worked as a construction superintendent for 20 years, providing him with unique troubleshooting capabilities for PMA clients. During Eric’s seven-year tenure with PMA, he has managed our Field Technicians, overseen several large irrigation and landscape beautification projects, and now directly manages several client Associations as a Community Manager. Coupling his prior experience with his growth opportunities at PMA, Eric is exceptionally well-versed in the detailed elements of each of our client properties, providing valuable insight and creativity in problem solving for our Associations.
Tressa and her son moved to the Park City area Summer of 2019 to pursue a career in property management. She spent the last 10 years in the Santa Cruz, CA mountains managing a privately owned acre retreat in the redwoods. During this time, Tressa advanced from intern to general manager in 2 years at a nursery, being an integral part of the business’ successful growth. In this position she gained experience overseeing crucial projects, managing her team’s daily tasks, and honing her communication skills. Tressa is enjoying life in the mountains with her son, hiking, mountain biking and kayaking.
John came to Utah in 2019 from Miami Florida where he worked as a licensed Community Association Manager for 12 years. He has extensive experience with large renovation projects and all facets of association management. He enjoys hiking, skiing, biking, and travel.
Britton graduated from Brigham Young University in 2019 and joined the PMA team as a Community Manager. Having grown up in Park City, he has a deep love for our community and the wilds of the mountains. While working for PMA, Britton is also a licensed pilot, and is working on completing his pilot ratings.
Before joining PMA, Chandra worked as a Project Coordinator in the Telecom industry where she was responsible for over 250 projects. With over 10 years of experience in management, she is rooted in project forecasting, milestone planning, budgeting, construction, vendor management and process improvements. Chandra spends her free time roller-skating, boxing and trail running the mountains. She also enjoys painting and interior Design.
Lauren graduated from the University of Utah in 2017. Lauren has worked over 8 years in customer service and has strong organization skills. In her free time, Lauren enjoys videogaming, hiking, picking wild food in the mountains, and gardening.
Tana has worked in the property management industry for the past ten years. Beginning her career in the Salt Lake City market, she managed a successful multi-million-dollar accounting department, and developed important accounting skills. Her skillset and responsibilities also include software interchange, client acquisition, collection and legal practices, marketing, client relations, and employee training. Tana joined the PMA team in March of 2017. She manages both our accounting and office departments, effectively streamlining business practices and delivering exceptional work for our clients. Tana enjoys hiking in the great outdoors, catching a riveting Jazz game, spending time with nieces and nephews, and challenging herself with her new-found love of the gym.
Heather has worked in a tax and accounting setting for the last six years. Over that time, she has developed an array of accounting skills and knowledge. With a desire to continue growing doing what she loves, Heather joined PMA in January 2020, giving her a chance to not only do the work she thoroughly enjoys, but to also take full advantage of the “best snow on earth”.